The NatureDoc Approach
All bookings are made through reception on 020 3397 1824. Expect a first visit to last for 1-1.5 hours per patient, depending on the complexity of the health history and condition. You can discuss this by calling reception or contacting us here. Clinics are located in Sloane Square – Central London, Stockbridge – Hampshire, Tidworth – Wiltshire, Shaftesbury – Dorset, Brancaster – Norfolk and Merseyside.
We will always need to meet the patient face to face in an initial consultation, and this is usually best achieved by a physical in-clinic consultation. However sometimes that just isn’t possible or sensible. For example, you may find it difficult to travel, due to distance or disability. So a video consultation is often much more accessible, and can work especially well as a follow-up. We can also use telephone consultations for follow-ups if necessary. We are happy to connect via Skype or Facetime.
Preparing for the Appointment
You will be sent an email confirmation prior to your appointment with a link to an online health questionnaire. You will also be asked to upload any pdf copies of past laboratory testing and reports from educational or medical specialists, if you have them. We also need a portrait photograph of the patient for our records. Video footage of any specific behaviours in children is also very useful.
Typical consultation structure
This will involve an in-depth discussion about the patient’s health history (including family medical history), diet and lifestyle with the aim to pin-point any specific triggers.
There will also be a health and development check which may include: iridology, tongue analysis, nail analysis, and abdominal check as well as a review of any recent laboratory testing.
Further diagnostic testing may then be suggested via labs such as: The Doctors Laboratory, Genova Diagnostics, 23 and Me, Cyrex, Great Plains, Labrix, Doctor’s Data and Biolab. These include tests for: blood haematology and biochemistry, viral and bacterial titres, comprehensive stool analysis, neurotransmitters (dopamine, serotonin, epinephrine, nor-epinephrine, GABA, glutamate) and hormones (adrenal, thyroid, oestrogen, testosterone, progesterone), pyroluria, organic acids, amino acids, oxidative stress, vitamin profiles, hair mineral analysis (for a heavy metal toxicity and mineral check), genetic polymorphisms, methylation, porphyrins, allergy and food intolerances (including gluten and casein peptides).
There may be other simple at-home tests suggested, including basal temperature testing.
The laboratory tests will be ordered and the kits sent home for to you to carry out. We will also send an email at the time of the consultation with details on these tests and any other diet or food supplement changes to be made before the follow up.
Full instructions for specimen taking and returns will accompany each test and it is important to read these in full prior to testing. It is your responsibility to collect the samples and courier/post these back to the laboratories. If a blood test is required, we will advise on phlebotomy services close to your home. Results take between ten working days and four weeks to turn around. A follow-up consultation to analyse these results will therefore be 4-6 weeks after the initial consultation and will probably last one hour.
We will then put together a health plan which may incorporate tailored dietary interventions, lifestyle and exercise changes, herbal remedies and a food supplement regime. Full details will be emailed to you at the time of the consultation.
Follow-up consultations will be every 6 weeks – 3 months thereafter and will range from 30-60 minutes depending on the complexity of the patient’s situation. Supplement lists and dietary interventions will be updated with each follow-up.
Payment is made at the appointment with credit/debit card (no Amex please) or cash.
All laboratory testing is in addition to the initial appointment fee. In most cases these are paid to the laboratory when submitting samples, but some need to be paid for at the time of the appointment.
Supplements are also an additional cost and we will provide information on where to buy each individual supplement.
Frequently asked booking questions